1. Commitment to Data Privacy
MGN Battery Trading ("we," "us," or "our") operates the website and express delivery service for genuine MOTOLITE automotive and motorcycle batteries across Metro Manila (NCR) and CALABARZON (Cavite, Laguna, Batangas, and Rizal). We respect your privacy and are committed to safeguarding your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and Google Ads Advertising Policies.
2. Information We Collect
We only collect personal information that is necessary to fulfill your emergency battery delivery request, test vehicle charging systems, register product warranties, and ensure transaction security. This information may include:
- Contact Information: Full name, delivery address, active mobile number, and optional email address.
- Vehicle & Battery Details: Vehicle make, model, year, current battery size/code, and preferred replacement battery brand/model (e.g., Motolite Excel, Gold, Enduro, Maxx, Truck Master).
- Technical & Log Data: Internet Protocol (IP) address, browser type, device identifiers, and timestamp data gathered automatically when you browse our site.
3. Purpose and Use of Collected Information
Your personal data is used solely for the following legitimate commercial purposes:
- Dispatching mobile technician riders to your exact breakdown or delivery location.
- Conducting on-site computerized alternator and battery voltage diagnostics.
- Issuing official manufacturer warranty certificates for Motolite batteries.
- Processing Cash on Delivery (COD), GCash, Maya, or bank transfer payments upon completed installation.
- Preventing fraudulent inquiries, prank orders, and ensuring technician roadside safety.
4. Google Ads & Third-Party Advertising Disclosures
To reach motorists experiencing battery emergencies, our website uses Google Ads conversion tracking and Google Analytics. In accordance with Google's advertising policies:
- Cookies & Tracking Pixels: We may use cookies or web beacons provided by Google to measure the effectiveness of our advertisements, track phone call interactions, and improve user navigation.
- No PII in Tracking: No personally identifiable information (such as your name, exact home address, or phone number) is transmitted to Google or stored in cookie trackers.
- Opt-Out Options: You may opt out of personalized Google advertising at any time by visiting Google Ads Settings or through the Google Analytics Opt-out Browser Add-on.
5. Data Storage and Security Measures
We implement industry-standard physical, electronic, and managerial procedures to safeguard customer records. All web traffic is encrypted using Secure Sockets Layer / Transport Layer Security (HTTPS/TLS). Access to delivery logs is strictly restricted to authorized dispatch personnel and mobile technicians on duty.
6. Your Data Rights & Contacting our Data Protection Officer
Under RA 10173, you retain rights including the right to be informed, access your data, rectify inaccuracies, or request the deletion of your customer information from our dispatch records after warranty verification. For any privacy requests, please contact: